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VNG Cloud is now part of GreenNode

As of December 2025, VNG Cloud has become part of GreenNode, a high-performance AI cloud platform built for digital-native businesses and AI teams across the region. GreenNode now offers an expanded suite of AI and cloud solutions, including compute, storage and databases for mission-critical workloads, plus AI platforms and models.

All existing VNG Cloud products remain fully available to current customers, ensuring seamless, uninterrupted service.

For new customers, we recommend exploring the updated GreenNode unified platform, now redesigned to showcase a comprehensive product suite centered around two pillars: AI and cloud. With scalable infrastructure and advanced AI capabilities, GreenNode helps businesses build, innovate, and grow faster.

Key takeaways:

  • VNG Cloud is now part of GreenNode.
  • All existing VNG Cloud services continue without interruption.
  • GreenNode offers a unified, modern AI cloud platform for customers across Southeast Asia. New customers are encouraged to explore GreenNode’s updated product suite.

FAQs

GreenNode is now positioned as a specialized AI cloud provider offering both robust cloud infrastructure (compute, storage, networking, databases) and a complete AI stack (high-performance GPUs, model training and fine-tuning, and serverless inference).

Customers will be able to explore the full product suite, along with the latest updates, insights, and resources on greennode.ai to accelerate their innovation journey soon.

Yes. VNG Cloud website and console remain active. Current VNG Cloud users can continue to log in and use the console as before. However, new customers are encouraged to explore GreenNode’s full AI and cloud offerings for the most up-to-date features.

Yes. All existing VNG Cloud products remain available to current customers.

New customers may still sign up for VNG Cloud services until the official transition announcement is released, which will outline all upcoming changes.

All changes will be communicated clearly and in advance to ensure a smooth and uninterrupted experience.

No. You can continue using your existing accounts, contracts, and payment channels as usual. If there are any technical updates in the future, such as login domains or payment gateways, GreenNode team will notify you at least 30 days in advance and provide clear step-by-step guidance.

For customers currently using the vngcloud.vn portal, you may continue logging in through vngcloud.vn as usual. 
For customers using the greennode.ai portal, you may continue accessing greennode.ai as normal.

We will notify all customers in advance if there are updates to portal access.

Support for former VNG Cloud products is now managed by the GreenNode Support Team.

Until June 30, 2026:

Submit tickets or browse documentation via the VNG Cloud support portal

Or email support@vngcloud.vn

From July 1, 2026:

Submit tickets via the GreenNode support portal

Or email support@greennode.ai

Customers will always be notified in advance if any support channels change.

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