Neko ensures 99.99% uptime for 100+ news publishers across Vietnam on GreenNode

99.99%

infrastructure SLA committed and delivered by GreenNode

GreenNode cloud services deployed across the onecms.vn platform

Media Technology

Neko is a pioneering Vietnamese technology company providing a 'multi-media convergent newsroom' platform for the journalism industry. Operating from Hanoi, Neko develops and manages onecms.vn — a CMS platform currently serving over 100 news agencies from central government publications to local newspapers. Neko's mission is to help newsrooms optimize content production workflows, freeing journalists and editors to focus on creativity and quality

N/A
Employees
2017
Year found
Vietnam
Head Quarter

vServer vCDN vStorage VKS Load balancer vMonitor vDB

Talk to our team

Neko powers onecms.vn — Vietnam's leading CMS platform for journalism, serving over 100 national and local news agencies. In a sector where minutes of downtime mean missed headlines and millions of readers left waiting, infrastructure reliability isn't negotiable. GreenNode's multi-AZ architecture, 7 integrated cloud services, and 99.99% SLA have made that reliability a reality.

Challenge

As a CMS provider for the journalism sector — an industry that demands continuous, real-time information updates — Neko operated under enormous infrastructure pressure. Even minor downtime could impact hundreds of news agencies and millions of readers.

Unstable uptime: Some digital newspapers experienced periods of inaccessibility or missed publishing deadlines — directly damaging Neko's reputation with media partners.
Difficulty scaling during peak traffic: Holidays, Tết, and breaking news events caused sharp traffic spikes that the existing infrastructure couldn't absorb smoothly.
High operating costs: Some international cloud providers delivered suboptimal resource utilization, driving costs higher without proportional performance gains.

Solution

After evaluating multiple providers on technical capability and long-term support commitment, Neko selected GreenNode as its strategic infrastructure partner in 2020. The deployment began with select system components before expanding to the full onecms.vn platform. GreenNode deployed a comprehensive 7-service stack:

vServer & vStorage: High-performance virtual servers and storage ensuring fast, stable access for millions of concurrent users.
vCDN & vLoad Balancer: Intelligent content delivery and load balancing reducing pressure at central nodes and optimizing end-user experience.
vDB & vMonitor: Managed database and real-time system monitoring enabling fast detection and resolution of any issues.
VKS (VNG Kubernetes Service): Microservices architecture deployment increasing scalability and overall system stability.
Multi-region / Multi-AZ deployment: Systems placed across multiple regions and availability zones ensuring high availability and failover capability when incidents occur.

Representative, Neko Technology JSC
We highly value the dedication, fast response, and reliability of GreenNode's infrastructure. The stability and operational flexibility give us complete confidence serving millions of daily visits from readers across the country

Results

99.99% SLA uptime achieved: Thanks to the multi-region model and vMonitor monitoring, Neko maintains near-perfect uptime — meeting GreenNode's committed SLA in full.
Optimized infrastructure costs: GreenNode's usage-based billing model delivered significant savings compared to previous platforms.
Positive end-user feedback: Fast page load speeds, uninterrupted access, and smooth publishing workflows — especially critical in the journalism sector.
Timely technical support in every situation: GreenNode's team is always ready to respond, ensuring rapid incident resolution and system stability at all times.

Future Plans

Neko will continue expanding its CMS platform scale and integrating AI and data analytics services to optimize user experience. With GreenNode's new Availability Zone opening in Hanoi in Q4/2025, Neko looks forward to developing a smarter, more modern digital journalism platform serving news agencies more effectively across Vietnam.