Nexta powers smart learning ecosystems for thousands of teachers and students across Vietnam, from LMS platforms to video lessons and live classes. When their international cloud provider kept failing them with latency issues, language barriers, and high costs, Nexta evaluated nearly 10 domestic providers before choosing GreenNode. The difference was immediate.

Challenge

Before switching to GreenNode, Nexta had deployed its systems on an international cloud provider. In practice, this created four compounding problems:

  • Unstable connection quality: Cross-border routing frequently caused latency and disruptions — especially damaging for low-latency services like video lessons and live streaming.
  • Language barriers in technical support: Support from the global provider was primarily in English, while Nexta's internal IT team was not fully fluent — slowing down both deployment and issue resolution.
  • High costs: International cloud pricing was significantly higher than domestic alternatives, placing pressure on the budget of a growing startup.
  • Lack of Vietnam-specific optimization: Global providers did not fully understand Vietnam's operational context — from regulatory requirements to local user behavior — limiting deployment effectiveness.

Solution

After evaluating nearly 10 domestic cloud providers, Nexta chose GreenNode based on three differentiating strengths:

  • Cost-effective pricing: GreenNode's service packages offered meaningful cost savings compared to international providers, aligning with Nexta's growth-stage budget.
  • Dedicated, in-depth support: GreenNode's team accompanied Nexta throughout the entire migration — from preparation through deployment and ongoing operations — in Vietnamese, eliminating the language barrier entirely.
  • High-quality, stable domestic network: GreenNode's local infrastructure delivered noticeably smoother performance for both internal operations and end-user services — particularly for livestreaming and real-time online learning that demand low latency and high reliability.
     
Deputy CEO
Deputy CEO
Nexta

GreenNode has a very dedicated consulting team that has been with us from deployment to operations. Connection quality has improved noticeably, the user experience is better, and the cost is significantly more optimized compared to our previous provider.

Result

  • Faster, more stable backend performance: Internal systems run smoothly with reduced latency. Teachers, students, and schools have provided positive feedback on the speed and reliability of Nexta's products.
  • Optimized infrastructure costs: Operating costs have been meaningfully reduced compared to the international provider period, now better aligned with Nexta's scale and growth pace.
  • SLA commitments fully met: Throughout the operational period, GreenNode has delivered timely technical support, maintaining system stability, security, and uptime SLA compliance

Future plans

Nexta and GreenNode are working toward a long-term partnership over the next 3–5 years. With a stable cloud foundation in place, Nexta aims to continue expanding its services, reaching more schools and students across the country.