Question 1

What Is GreenNode? Why Did VNG Cloud Merge With GreenNode?

Accepted Answer

First things first: GreenNode is not a brand-new name. GreenNode was already a separate business unit within VNG, specializing in AI Cloud infrastructure — with high-performance GPUs and a strategic partnership with NVIDIA as its core strengths. VNG Cloud, meanwhile, focused on conventional cloud computing, serving over 1,000 enterprise customers across Vietnam.

Question 2

Will VNG Cloud Services Be Disrupted?

Accepted Answer

No. This is the most important thing current customers need to know. All VNG Cloud products and services continue to operate normally after the merger. You don't need to change anything right now — your existing accounts, contracts, and payment channels remain completely unaffected. If any technical changes arise in the future — such as updates to the login portal or payment gateway — GreenNode commits to notifying customers at least 30 days in advance, with clear step-by-step guidance to ensure a smooth transition.

Question 3

Is the vngcloud.vn Website Still Active?

Accepted Answer

Yes. The VNG Cloud website and console remain active. Current VNG Cloud customers can continue to log in and use the console as normal via vngcloud.vn. GreenNode customers continue accessing the platform via greennode.ai. There will be no sudden changes to either portal. Any updates to domains or access points will always be communicated in advance.

Question 4

What's Actually Different About GreenNode After the Merger?

Accepted Answer

This is the most interesting question. Post-merger GreenNode is not simply "VNG Cloud with a new name" — it's a platform completely restructured around two strategic pillars: Pillar 1 — Cloud Infrastructure: The full suite of VNG Cloud products, including compute, storage, networking, and databases for mission-critical workloads. This is the infrastructure that has powered over 1,000 enterprises, operated through data centers in Ho Chi Minh City and Hanoi. Pillar 2 — AI Stack: High-performance GPUs (including thousands of NVIDIA H100 chips), a machine learning platform, model training and fine-tuning, and serverless inference. GreenNode is a preferred NVIDIA Cloud Partner (NCP) — one of the few in the region to hold this status.

Question 5

Where Has GreenNode Built Its AI Infrastructure?

Accepted Answer

In June 2024, ahead of the official merger, GreenNode launched a large-scale AI Data Center cluster in Bangkok, Thailand — one of Southeast Asia's first AI-ready hyperscale facilities. The cluster runs on a dedicated 20MW capacity, equipped with an InfiniBand network offering up to 3.2Tbps bandwidth, and holds LEED Gold, TIA-942 Rating-3 DCDV, and Uptime Tier III certifications. In Vietnam, GreenNode's AI Cloud infrastructure runs on the STT VNG Ho Chi Minh City 1 data center — Uptime Tier III certified, with 9.6 MW IT capacity, 1,600 racks, and ISO 27001/27017/27018 and PCI-DSS accreditations. With carrier-neutral connectivity to major telcos and hyperscalers, GreenNode delivers low-latency, highly reliable AI Cloud services that meet the demanding workloads of banking, fintech, gaming, and large enterprises.

Question 6

Where Should New Customers Start?

Accepted Answer

If you're looking for cloud or AI solutions for your business, GreenNode recommends exploring the latest unified platform at greennode.ai. The website has been redesigned to showcase a full suite of 30+ products and services, alongside technical documentation, in-depth blogs, and 24/7 support.New customers who want specific VNG Cloud services can still sign up as normal until an official announcement on the full transition roadmap is released.