FE CREDIT runs financial services for over 14 million customers — downtime is not an option. When scaling beyond what on-premise infrastructure could handle, they turned to GreenNode for a domestic cloud solution that was compliant, reliable, and ready from day one.

Challenge

  • Ensuring stable IT system operations while continuously expanding business activities.
  • Shortage of personnel with the knowledge and skills to deploy cloud infrastructure.
  • Running two parallel systems — cloud and on-premise — simultaneously placed heavy pressure on the technical team.
  • Meeting strict legal requirements on personal data protection (e.g., Decree 13).
     

Solution

FE CREDIT chose GreenNode's cloud computing platform — a domestic provider that meets the technical criteria set by the Ministry of Information and Communications for e-government platforms — including:

  • Stability and security with certified standards (ISO, Vietnamese standards).
  • Full cloud platform features comparable to international providers.
  • Technology and design approach similar to AWS, allowing the technical team to get up to speed without starting from scratch.
  • 24/7 technical support, enthusiastic and flexible, from the GreenNode team.
  • IaaS service deployment with a smooth-running server system and virtually zero service interruptions.
     
Nguyen Vu Hoa
Nguyen Vu Hoa
Head of System AdministrationFE CREDIT

GreenNode's platform approach and design are very close to AWS, making it easy for our technical team to get familiar without having to relearn everything. The system operates stably, and the technical support service is very good. Most importantly, we feel reassured using a domestic cloud service to comply with current legal regulations.

Results

  • Stabilized operations of critical systems on the cloud, ensuring continuous service for millions of financial services customers every day.
  • Reduced operating costs compared to the on-premise system, thanks to the flexible pay-as-you-go model.
  • Met domestic data compliance requirements, ensuring user data is stored and processed within Vietnam's territory in accordance with the law.
  • Reduced pressure on the technical team through a user-friendly cloud system, with timely support from GreenNode engineers throughout deployment and operations.

Future Plans

FE CREDIT continues to expand internal applications and customer services onto the domestic cloud platform, while hoping the Vietnamese market will see more powerful technology solutions from domestic providers to serve its long-term development strategy.