NGSC deploys and scales banking CRM for 2,000 users in under 24 hours on GreenNode

<24h

POS systems operating stably on the cloud

100%

of current NGSC solutions deployed on

GreenNode infrastructure

Professional Services

NGSC is an IT consulting and solution implementation company serving clients across multiple sectors, with particular strength in finance & banking, government, and oil & gas. The company delivers both hardware and software, with core expertise in ERP (Enterprise Resource Planning) and CX (Customer Experience) platforms, as well as Contact Center (Genesys), Salesforce, and Odoo solutions.

200+
Employees
2018
Year found
Hanoi
Head Quarter

vStorage CPU instances GPU Instances

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When a major banking client needed NGSC to scale its CRM system from 500 to 2,000 users overnight, the only question was whether the infrastructure could keep up. On GreenNode, it did — in under 24 hours.

Challenge

As NGSC expanded its operations and deepened its work with banking clients, it faced a set of infrastructure challenges that traditional on-premise approaches could not solve:

Fast, flexible deployment: Systems needed to be spun up quickly and adapted to the specific requirements of each project and client.
High on-premise costs: Investing in and maintaining physical infrastructure was expensive and slow to scale.
Strict domestic data compliance: Banking clients required full adherence to Vietnam's Decree 13/2023/NĐ-CP on domestic data storage.
Hybrid architecture requirements: Clients needed solutions combining cloud operations with on-premise storage to meet their security policies.

Solution

NGSC built its infrastructure on two core GreenNode services, supported by real-time monitoring:

vServer: Deployed CRM and Customer Center systems with flexible, on-demand scalability to match client growth.
vStorage: Stored all system data at high performance with reliable availability for rapid retrieval.
vMonitor: Enabled real-time performance tracking, instant incident alerts, and flexible scale-up/down based on active user demand.

Lu Hoang Long
Director of NDUC Solutions enterNGSC
One of the main reasons we chose GreenNode is its fast deployment, system stability, and outstanding support. Thanks to that, we were able to scale users from 500 to 2,000 in under a day — something that would have taken weeks with traditional infrastructure.

Result

Faster system deployment: Finance and banking clients received production-ready systems faster, saving both time and resources.
Lower operating costs: Operating costs were significantly reduced compared to the previous on-premise model.
Regulatory compliance: All domestic data storage requirements were met, building trust with highly regulated banking clients.
Stable operations: Near-zero downtime throughout the deployment and ongoing operations.

Future plans

NGSC and GreenNode will continue their partnership in delivering solutions for the finance and banking sector. NGSC looks forward to GreenNode expanding specialized products including eKYC, BShield, and others, and demonstrating their practical value. When ready, NGSC is committed to co-introducing these solutions to its network of banking partners.